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NotSoNewOzzie's avatar
NotSoNewOzzie
MVP
Nov 05, 2019
Solved

Multiple Accounts in the Teams Desktop App

The iOS app for Teams allows me to be logged onto multiple accounts simultaneously, but not the desktop App.   Do we know when this will be coming?   Thanks, Craig
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ChristianBergstrom's avatar
ChristianBergstrom
Silver Contributor
Mar 05, 2021
Hello, multi-org. accounts are coming soon. I appreciate the personal account addition even though I don't use it that often. If you are an end-user perhaps this is the best way to stay updated https://microsoftteams.uservoice.com/forums/555103-public/suggestions/17750851-i-want-to-use-multiple-teams-accounts-at-the-same (vote on it to stay updated).

audunspello's avatar
audunspello
Copper Contributor
Mar 08, 2021

ChristianBergstrom 

As far as I can see from feature id 68845 (https://www.microsoft.com/nb-no/microsoft-365/roadmap?searchterms=68845&rtc=1&filters=&searchterms=68845), the feature they are currently rolling out is "support within Teams desktop to be able to add one personal account, along with one work/school account". I have not received this roll-out yet, even though I'm member of developer preview group. So I'm still left with only being able to log in with one account.

 

Do you have information about when Microsoft is planning to roll out support for fast switching between multiple org/business accounts?

 

This is a long awaited feature, since it is not optimal to use Teams for video conferencing via the browser (I use Firefox). Video conferencing via the browser does not show video of all participants, only the host. To experiece a normal video conference, I have to log in and out of the Teams desktop app multiple times a day, with 2FA and everything, just to switch between my different org/business-accounts.

  • ChristianBergstrom's avatar
    ChristianBergstrom
    Silver Contributor
    Mar 08, 2021
    Hey, the additional personal account is available and rolling out. This was something I was missing even though I searched for updates, signed out/in etc. so in the end I forced a version update to a later version manually. Multi-org. accounts are coming soon but haven’t heard any ETA yet.
    • gorchase's avatar
      gorchase
      Brass Contributor
      Mar 08, 2021
      Wait, you said earlier to me:
      "Hi, did you read the reply above? It's about to be rolled out. And if you can't see the "add personal account" option you probably need to update your client (check for updates/signing out and in manually) as it's been available some time."
      But now you say that searching for updates and signing in/out manually didn't work for you either, sounds like a feature (despite being partially ready) not being pushed to all is not really a feature release to me. I run updates regularly and have tried a login/logout without any success.
      Either way a non "ETA" of a necessary feature that many others have managed (more than just 1 personal/1 business) isn't quite helpful for a suite of products geared towards business.
      Guess we keep waiting, hopefully my clients don't get too used to the other software by then.