Forum Discussion
EvgeniiChizhov
May 12, 2023Copper Contributor
MS Teams on MacOS in full window "minimises" when clicking hyperlink
Hello everyone! I was trying to find a solution for this very strange behavior of teams on a MacOS. The issue is very simple to reproduce on any Apple device First things first - versions ...
Konbarlas
May 15, 2023Brass Contributor
Here are a few suggestions you can try to address this issue:
Update Microsoft Teams: Ensure that you have the latest version of Microsoft Teams installed on your macOS device. Microsoft frequently releases updates to address bugs and improve performance. Check for updates in the Teams app or download the latest version from the Microsoft website.
Clear Teams cache: Clearing the Teams cache might help resolve the issue. Quit Teams completely, then go to the following location and delete the "Application Cache" and "Blob Storage" folders:
~/Library/Application Support/Microsoft/Teams/
Note: The tilde (~) represents your user directory.
Restart Teams and see if the problem persists.
Adjust Teams window mode: Try changing the window mode of Teams from full screen to a different mode, such as maximized or normal windowed mode. To do this, click and hold the green button in the top left corner of the Teams window and choose a different window mode. Test if the issue persists in the new window mode.
Change display settings: If you're using multiple monitors, try adjusting the display settings on your macOS device. Go to "System Preferences" > "Displays" and check the arrangement of your displays. You can try changing the arrangement or adjusting the resolutions to see if it affects the behavior of Teams.
Report the issue: If the problem persists after trying the above steps, it's recommended to report the issue to Microsoft Support. You can submit a support ticket or post on the Microsoft Teams community forums, where Microsoft experts and other users can assist you further.
Update Microsoft Teams: Ensure that you have the latest version of Microsoft Teams installed on your macOS device. Microsoft frequently releases updates to address bugs and improve performance. Check for updates in the Teams app or download the latest version from the Microsoft website.
Clear Teams cache: Clearing the Teams cache might help resolve the issue. Quit Teams completely, then go to the following location and delete the "Application Cache" and "Blob Storage" folders:
~/Library/Application Support/Microsoft/Teams/
Note: The tilde (~) represents your user directory.
Restart Teams and see if the problem persists.
Adjust Teams window mode: Try changing the window mode of Teams from full screen to a different mode, such as maximized or normal windowed mode. To do this, click and hold the green button in the top left corner of the Teams window and choose a different window mode. Test if the issue persists in the new window mode.
Change display settings: If you're using multiple monitors, try adjusting the display settings on your macOS device. Go to "System Preferences" > "Displays" and check the arrangement of your displays. You can try changing the arrangement or adjusting the resolutions to see if it affects the behavior of Teams.
Report the issue: If the problem persists after trying the above steps, it's recommended to report the issue to Microsoft Support. You can submit a support ticket or post on the Microsoft Teams community forums, where Microsoft experts and other users can assist you further.
EvgeniiChizhov
May 17, 2023Copper Contributor
Konbarlas thank you, I was trying ChatGPT as well also this is copied from reddit 🙂
I am still waiting for MS to respond for my raised ticket.
However I suggest people with Teams and MacOS to test this - as you can replicate it very easily