Forum Discussion
MBrangwynne
Jun 18, 2020Copper Contributor
Microsoft Teams Microphone Problems for Outgoing Calls
I have one user in my environment running into a very strange microphone issue. Whenever he gets an incoming call everything works great. When he makes an outgoing call he cannot hear anything the ot...
Paul_Crane
Jul 14, 2020Copper Contributor
I also have this problem. Just to be clear, this is a speaker issue though, not a microphone issue.
The speaker works perfectly fine for every other use - it's only Outgoing initiated team voice conversations that has this problem.
ALMIS_Rob
Mar 19, 2021Brass Contributor
I'm getting a very similar issue. Currently affecting just myself (of a company of 30). And only on calls that I dial out to other company staff. If I dial any other contact, mobile, etc - it all works absolutely fine. If any other staff member calls me, it also works absolutely fine.
Any call I make though, to a member of staff, they can hear me, I can't hear them, and inevitably it gives me an error screen of "Sorry, we couldn't connect you."
It's like it's having an issue initiating my outbound audio stream - but only to colleagues.
Any call I make though, to a member of staff, they can hear me, I can't hear them, and inevitably it gives me an error screen of "Sorry, we couldn't connect you."
It's like it's having an issue initiating my outbound audio stream - but only to colleagues.