Forum Discussion

Copper Contributor

Apr 27, 2020

Solved

Microsoft Teams Desktop on Mac Stuck in Login Loop

I recently changed from one MS Office 365 email/organization to another. I've removed the "old" Office 365 account from everywhere I can find on my Mac, but when I launch Microsoft Teams - every tim...

microsoft teams

Heiko1410
May 01, 2020
atunellRTG
I’ve got this login loop after I logged in with me private MS account in Teams. I stucken in a login loop when I tried to log with my company account in Teams. Close your Teams application and go to $HOME//Library/Application Support/Microsoft/Teams in files browser and delete/move the Teams folder to Teams_old for example.

Start your Teams application, the Teams folder will created and the Login window appears.

For me it works, when I delete the $HOME//Library/Application Support/Microsoft/Teams folder after I was logged in with me private MS account.

Heiko

Deleted

Jul 13, 2020

ChrisHoardMVP Sure did for me. I kept getting annoyed for hours, after I had altered/deleted the com.microsoft.teams folder but not the aforementioned folder… Thanks heaps, Heiko1410!

Heiko1410

Brass Contributor

Aug 23, 2020

Same problems after update my MACOSX and the teams software.

MacOSX: 10.15.6

Teams SW Version: 1.3.00.21753

Error Message after login with business account:

Teams: desktop-9ca18d2a-9ef3-41f1-bbaa-db42cb327a67

Fehlercode – 1:403

My solution to delete $HOME//Library/Application Support/Microsoft/Teams folder don't work in the software version above. But it's interesting my private MS account work and the business account stuck in login loop. Deinstall with AppCleaner and install the Teams_osx.pkg don't work. Any clue how to fix this ??

Heiko

Eilla_NS
Copper Contributor
Jun 04, 2021
Eric_Siew That was happening to me. Have you tried logging in with another Mac user account? My issue was that I had Edge installed on my Mac and after that, I just can’t signed in on my macbook nor switched account. I wiped out my Mac system twice only to figure out it was Edge and now, I have 3 Mac accounts. 1 is the admin, 1 for home personal and another one for work so I pretty much separate the Teams accounts(personal and work) with 2 Mac accounts.
Eric_Siew
Copper Contributor
May 27, 2021
Anyone able to solve ?? tried all the suggestion, but still not able to solve.