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External participants can't view Chat & Poll in Channel Meeting
Hello, We are hosting Townhall using MS Teams. Wherein employees from 2 different Office365 tenants (for example - domain1.com, domain2.com ) joins the call. Since the Teams call was scheduled ...
- Hi bharat_tank
As opposed to a channel meeting, set the meeting as a private meeting (non channel specific) and then the attendees should be able to see the chat and polls given they are joining from Teams. If you need it specifically to be a channel meeting then add them as guests and get the external attendees to switch into domain1.com's tenant then this should work
Let me know how it goes, but hope this answers your question
Best, Chris
Hi bharat_tank
As opposed to a channel meeting, set the meeting as a private meeting (non channel specific) and then the attendees should be able to see the chat and polls given they are joining from Teams. If you need it specifically to be a channel meeting then add them as guests and get the external attendees to switch into domain1.com's tenant then this should work
Let me know how it goes, but hope this answers your question
Best, Chris
As opposed to a channel meeting, set the meeting as a private meeting (non channel specific) and then the attendees should be able to see the chat and polls given they are joining from Teams. If you need it specifically to be a channel meeting then add them as guests and get the external attendees to switch into domain1.com's tenant then this should work
Let me know how it goes, but hope this answers your question
Best, Chris
This does work; however the thing that's frustrating and wastes valuable meeting time fussing around is this (below).
Baseline:
- add people outside your org as guests to a team
- schedule a channel meeting in the team for the future
Scenario A: when it's time for the meeting, the outside user:
- Opens MS Teams app
- Switches to correct organization
- Navigates to team and channel
- Joins meeting from channel
- Meeting chat works for them!
Scenario B: when it's time for the meeting, the outside user:
- Joins the meeting from their calendar (as most people do)
- More often that not they show as external even though they have been invited and accepted invitation to join as guest.
- Meeting chat does not work
- Solution: ask them to leave the meeting, and join using steps 1-5 from Scenario A.
Wish: Microsoft would recognize (in Scenario B) that the user actually is a guest -- automatically and without any user intervention. In other words, no special instructions needed.
In the meantime if anyone knows a better way, please do share!