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Error code - caa30190
Unable to sign into Teams Desktop client after updated username. -application has been reinstalled. -reinstalled mail account for windows. able to access all other Microsoft applications. -able to...
Hi RobertWPB
1.) Do the same as above again
2.) Clear Credential Manager: https://support.microsoft.com/en-gb/help/4026814/windows-accessing-credential-manager
3.) Read this post and follow the steps by Chris Webb: https://techcommunity.microsoft.com/t5/microsoft-teams/can-t-log-into-teams/m-p/304817
Let me know how you get on!
Best, Chris
Thanks again Chris, issue still persist after deleting windows credentials.
I have repeated previous steps followed by your second suggestion and same issue is still ongoing.
regards
- Hmm ok
How about logging into the desktop client on another machine - does that work?
Best, ChrisYes, I am able to log to other device's Teams client.
- How is it today? Same issue? Could have been propagation?
Follow steps 1-3 above, and after that
1.) Ensure the date and time are correct on the machine
2.) Do a complete reinstall of Teams (now propagation time is over 24 hours)
3.) Log out and back into your Office apps
If all of that fails, then the solution is to raise a ticket to Microsoft with the error code and wait for the solution. The specific error code isn't in any microsoft documentation
Best, Chris