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Pipez66's avatar
Pipez66
Copper Contributor
Apr 06, 2021

Cannot see participants

When I am in Teams meeting I cannot see any of the participants unless someone is sharing a screen. All I can see is their initials in the circle.  when someone shares a screen then I can see everyon...
microsoft teams
Andy-Z's avatar
Andy-Z
Copper Contributor
Jan 18, 2023

SpencerDCS 

 

I just started to experience this after I rebuild my PC last night with a fresh install of windows and Teams (Version 1.4.00.31569 (64-bit). It was last updated on 1/17/2023) running a GTX 3080TI

It's working in browser, it's not working in the teams app

SpencerDCS's avatar
SpencerDCS
Copper Contributor
Jan 18, 2023

Andy-Z 

 

Make sure it is really the latest version.  My Teams reported that it was using the latest version, it was not.  Make sure you are using at least version 1.5.00.31168.

 

And yes, this is only an issue in the Teams app, not the Browser version.  The Browser version does not seem to use the video in the same way as the app.

 

  • Andy-Z's avatar
    Andy-Z
    Copper Contributor
    Jan 19, 2023

    SpencerDCS 

     

    Thank you for the response. Once I upgraded the problem was solved. I am now on version 1.5.00.36367 (64-bit).

     

    Thank you,

    Andy

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