Forum Discussion
Cannot access Teams
Hello, will probably need more details here. But you have a work email for Teams use and your org. doesn’t use Teams or even have an org? Are the credentials provided to you from a client or are you a guest user with guest account? It sounds like the latter and that you're you switch between credentials and/or tenants? I would sign out from everything, clear cache, reboot and/or only use InPrivate mode here and perhaps reach out to the client you’re having issues accessing.
Also, you cannot create a Teams free org. with business credentials.Adding this https://docs.microsoft.com/en-us/azure/active-directory/external-identities/faq#do-you-support-password-reset-for-azure-ad-b2b-collaboration-users
Hello GauriSD I'm sorry you're having these issues. I'm going to ask a key contributor ChristianBergstrom to look at this post and see if he can offer a solution.
In the meantime, this past post - while not exactly your same issue - has solutions you might want to try: Stuck in a Sign-in loop after changing my password - Microsoft Tech Community
Hello, will probably need more details here. But you have a work email for Teams use and your org. doesn’t use Teams or even have an org? Are the credentials provided to you from a client or are you a guest user with guest account? It sounds like the latter and that you're you switch between credentials and/or tenants? I would sign out from everything, clear cache, reboot and/or only use InPrivate mode here and perhaps reach out to the client you’re having issues accessing.
Also, you cannot create a Teams free org. with business credentials.
Adding this https://docs.microsoft.com/en-us/azure/active-directory/external-identities/faq#do-you-support-password-reset-for-azure-ad-b2b-collaboration-users