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Can no longer share system audio from a Mac
Hi. I used to be able to share my screen and include system audio. I haven't done it in a while. When I tried to share today and I noticed this messaged that asked me to install a driver. When...
- The workaround, for now, is...
Manual installation of the MSTeamsAudioDriver package
1. Download the driver package from https://statics.teams.cdn.office.net/evergreen-assets/DesktopClient/MacAudioLBDriver/2020.42.00.9/MSTeamsAudioDevice.pkg
2. Install the package and restart Teams client
On the M1 Mac: You have Microsoft Teams Version 1.4.00.16263. It was last updated on 28/06/2021.
On the Intel Mac: You have Microsoft Teams Version 1.4.00.8872. It was last updated on 06/07/2021.
My initial hypothesis was that it might be due to Teams not being native ARM for M1 devices causing the issue on my main system. But I can confirm that on the Intel Mac it also doesn't work.
Seems to be "support case worthy" 🙂
Edit: Ran update again on the Intel device, it's now up to the same version as the M1 device. After restarting Teams, the toggle completely broke on the Intel device, eg. I can toggle it, it doesn't prompt for driver installation but it also immediately disables system audio as well....
Oops!
1.4.00.16263 seems to be the culprit. I've opened a support case.
1.4.00.16263 seems to be the culprit. I've opened a support case.
- Same issue on multiple devices running version 1.4.00.16263. Please do let us know how it goes.
- Please see my update with the workaround.
- Top tip, thanks for sharing!
- Same issue, same version. Please post back if you get a fix.
- Good plan. Please let us know how you get on.
