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Calls appear in chat history
Hi A couple of my users have reported they've started seeing their recent calls appear in the chat screen. I can't figure out how to disable this and it doesn't seem to do it for everyone. Has anyon...
- Hi All,
The latest update from our SIP vendor, they said Microsoft resolved the issue on their end. We had to get our users to log out and log back into Teams. The calls no longer appear in the chat history.
Cheers,
Ian
Can you provide the ticket number, I had a first report of this issue today and I want to open a ticket with MS support and ask for an update on ETA for a resolution
Thanks!
Apologies John_Mc65 - only just spotted this - my ticket number was Ticket Case #: 30660414 - however MS Support closed that ticket down as they advised it had been identified and a fix was in the pipeline to be implemented.
I did find that this issue was fixed a week or two back, so I guess we got the fix MS promised.
Thanks
I did find that this issue was fixed a week or two back, so I guess we got the fix MS promised.
Thanks
- John_Mc65
Interesting - I'll wait for my users to start complaining about the Chat for every call again then.
I assume they've got the update as it just stopped happening a few weeks after speaking to Microsoft. So far as I know we've had no other issues reported as a result of the update.
Thanks