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doug4772's avatar
doug4772
Copper Contributor
Mar 31, 2020
Solved

Blur Background on Mac OS

I am using a Macbook Pro to work remotely.  The blur background feature is helpful, but it appears to be absent in Teams for Mac.  I noticed the blur feature support page says it's not available on L...
blur
microsoft teams
  • Grandswiss's avatar
    Grandswiss
    Apr 23, 2020

    doug4772 

    Both of my macs reported in "machdep.cpu.features" only AVX1.0. I executed this command

      sysctl - a | grep avx

    On one mac (blur disabled) I got

      hw.optional.avx1_0: 1
      hw.optional.avx2_0: 0

     

    On another mac (blur enabled) I got

      hw.optional.avx1_0: 1
      hw.optional.avx2_0: 1

     

tate4771_ski's avatar
tate4771_ski
Copper Contributor
Oct 07, 2020

Grandswiss 

Thank you for your comments.

I have "Camera" & "Background effect".

"Camera" and "Background effect" is on.

But, I can't select menu for Background effect.

My capture of right side.

 

Grandswiss's avatar
Grandswiss
Copper Contributor
Oct 08, 2020

tate4771_ski 

The main discussion in this thread so far was: "do background effects work on older machines with only AVX1.0?". Formerly, this was not possible, but Microsoft enabled this featute now even for older Macs. As you have the "background effect" button, it seems you have another issue.

 

Seems to me like some problems with your installation or perhaps wrong permissions. I would try to deinstall and reinstall Teams.

Sorry, I can't support more in your case.

  • tate4771_ski's avatar
    tate4771_ski
    Copper Contributor
    Oct 08, 2020

    Grandswiss 

    Thanks.
    I understood. My issue is other issue.