Forum Discussion

doug4772's avatar
doug4772
Copper Contributor
Mar 31, 2020
Solved

Blur Background on Mac OS

I am using a Macbook Pro to work remotely.  The blur background feature is helpful, but it appears to be absent in Teams for Mac.  I noticed the blur feature support page says it's not available on L...
blur
microsoft teams
  • Grandswiss's avatar
    Grandswiss
    Apr 23, 2020

    doug4772 

    Both of my macs reported in "machdep.cpu.features" only AVX1.0. I executed this command

      sysctl - a | grep avx

    On one mac (blur disabled) I got

      hw.optional.avx1_0: 1
      hw.optional.avx2_0: 0

     

    On another mac (blur enabled) I got

      hw.optional.avx1_0: 1
      hw.optional.avx2_0: 1

     

rcarvalheira's avatar
rcarvalheira
Copper Contributor
Jun 11, 2020
Looks like Microsoft have updated and start accepting again AVX1 computers.
https://office365itpros.com/2020/04/06/teams-meeting-background-image/
https://microsoftteams.uservoice.com/forums/908686-bug-reports/suggestions/40115269-blur-option-disappeared

I have a mid-2013 MacBook air that has AVX2 but still cannot use the background, and yes, it was previousy available.
ericsar's avatar
ericsar
Copper Contributor
Jun 11, 2020

rcarvalheira 

 

Thanks for this update and the links. However, I didn't see where the fix is, except for what "Alex" says: "We have fixed the issue to enable Background effects and Background Blur for machines with AVX CPUs."

 

Did I miss something?