Forum Discussion

Copper Contributor

Dec 12, 2023

Solved

Attendees video not showing in Teams

Since the latest Teams update, whenever I'm in a meeting with more than 1 other participant, the image of the other attendees keeps dropping in and out. I end up sitting through meetings only being a...

microsoft teams

Damien_Rosario
Dec 14, 2023
Hi lisaqi

Interestingly, since my last response to you, one of my colleagues had a similar issue. He was using Teams beta which was a tad glitchy, and I had him revert back to Teams classic (also had him do the sign-out and back in just in case).

He hasn't reported the issue since then.

If you are on Teams beta, I suggest doing the above and using this more stable classic version until the new Teams app is released.

Good luck
Damien

lisaqi

Copper Contributor

Dec 12, 2023

Thanks Damien_Rosario I did try that but it hasn't changed anything.

Damien_Rosario

Silver Contributor

Dec 14, 2023

Hi lisaqi

Interestingly, since my last response to you, one of my colleagues had a similar issue. He was using Teams beta which was a tad glitchy, and I had him revert back to Teams classic (also had him do the sign-out and back in just in case).

He hasn't reported the issue since then.

If you are on Teams beta, I suggest doing the above and using this more stable classic version until the new Teams app is released.

Good luck

Damien

lisaqi
Copper Contributor
Dec 18, 2023
Thanks Damien, this fixed the issue.
- Damien_Rosario
  Silver Contributor
  Dec 18, 2023
  lisaqi Glad to help! Have a very Merry Christmas and a Happy New Year ahead!
  
  Cheers
  Damien
Paul_Keijzers
MVP
Dec 14, 2023
Damien_Rosario Agree try to go back to classic teams. Else clean cache in new teams and retry

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- lisaqi
  Copper Contributor
  Dec 18, 2023
  Thanks guys, reverting back to classic teams has solved the problem.