Forum Discussion
Attendee video turn into white box if meeting window is re-sized
Recently I have had the issue that all other users video turn into a solid white box if I re-size the meeting window in any way. This issue is persistent even after restarting the Teams desktop appl...
Microsoft confirmed this is an issue and they will be rolling out a hotfix. But the workaround in the meantime is to disable GPU acceleration within Teams - I haven't been able to test this as yet though, so unsure if it actually works.
I don't see this in the service health yet. Where did you notice they acknowledged this? I just have to show something to our tenant to prove it's not IT's fault.
I can't see it on service health either, I raised a ticket with Microsoft support who advised:
The steps they go on to mention is disabling GPU acceleration. If you need something "official" in the meantime I'd suggest raising a ticket with them if you can.
- Sounds good! Thank you!