Forum Discussion
Larry_Leonhardt
Aug 16, 2023Copper Contributor
Questions on Call Queues
I am very new to Teams 365, but have learned a bit now about setting up call queues. I have researched these questions but cannot find answers to them. Our support desk wants to know how to do thes...
- Aug 17, 2023Hello Larry,
Yes for the First Option you are correct that is only way possible. For question 2 to 4 Microsoft is working with a feature updates for Call queue wherein all the features will be added. There is no specific timelines for the same. The features should be announced soon.
With Regards,
Satish U
Aug 17, 2023
Hello Larry,
Yes for the First Option you are correct that is only way possible. For question 2 to 4 Microsoft is working with a feature updates for Call queue wherein all the features will be added. There is no specific timelines for the same. The features should be announced soon.
With Regards,
Satish U
Yes for the First Option you are correct that is only way possible. For question 2 to 4 Microsoft is working with a feature updates for Call queue wherein all the features will be added. There is no specific timelines for the same. The features should be announced soon.
With Regards,
Satish U
BelalH695
Nov 09, 2023Copper Contributor
Hello Satish!
Do you have any documentation from Microsoft indicating that they are working on callbacks, and the option to leave voicemails at any time.
Would love to be able to show this to management.
Thanks!
Belal