Forum Discussion
mielshin
Jan 04, 2021Copper Contributor
Question about Microsoft Teams from GIANTSTEP Korea
Hi, I'm miel-Shin, one of the VFX Coordinator at GIANTSTEP, a post-production studio located in Seoul, Korea. We were using [Microsoft-Teams] to communicate with the client of the on-going proje...
VasilMichev
Jan 04, 2021MVP
First thing you need to check is whether this is a FREE Teams organization, or Teams as part of Microsoft 365. For the former, you might be able to "takeover" the existing org as detailed here: https://docs.microsoft.com/en-us/azure/active-directory/enterprise-users/domains-admin-takeover
If you are using Teams as part of Microsoft 365 and have lost access to the admin account, you will have to call support and ask them to escalate another user to admin.