Forum Discussion
Solved
Proximity join doesn't work from Teams Desktop app
Hi all,
We have been testing / piloting the Poly Collaboration Bars X30 & 50 for months and now rolled out the devices in over 80 (!) meeting rooms over the last 2 weeks. Since last week, all of a...
Pavel Yurevich Just received the latest teams client update today, problem solved! Thanks alot Pavel!
Desktop App Update: Microsoft Teams Version 1.4.00.2879 (64-bit). It was last updated on 2/15/21.
As several replies here have noted, we have identified an issue that impacts the desktop client when attempting to find a Teams Rooms device. The beacon is being transmitted correctly from the room device, but the desktop client sensitivity has changed which requires that the laptop be placed extremely close (inches) from the room device to recognize it. We are working on a fix for this right now.
We have also identified a related issue with room search, which broke the search experience in the pre-join screen. This issue is also being investigated now.
When we have an ETA for the release of these fixes, I will share the update here.
Thank you for your patience with this issue.
-Greg
We have also identified a related issue with room search, which broke the search experience in the pre-join screen. This issue is also being investigated now.
When we have an ETA for the release of these fixes, I will share the update here.
Thank you for your patience with this issue.
-Greg
Hey Greg, I am having trouble with this issue at work. I have been able to find the cause of the problem and i am able to reproduce this problem on every Laptop.
I just have to disable bluetooth in windows, then try to join a meeting. After this i will not be able to find a room in teams. Not after restart of both teams and the laptop.
It seems that if you try to find a room in teams with bluetooth disabled(in windows) something breaks.
I hope you can fix this soon!
I just have to disable bluetooth in windows, then try to join a meeting. After this i will not be able to find a room in teams. Not after restart of both teams and the laptop.
It seems that if you try to find a room in teams with bluetooth disabled(in windows) something breaks.
I hope you can fix this soon!