Forum Discussion
BroGale
Jan 17, 2021Copper Contributor
Proximity join doesn't work from Teams Desktop app
Hi all,
We have been testing / piloting the Poly Collaboration Bars X30 & 50 for months and now rolled out the devices in over 80 (!) meeting rooms over the last 2 weeks. Since last week, all of a...
- Feb 15, 2021
Pavel Yurevich Just received the latest teams client update today, problem solved! Thanks alot Pavel!
Desktop App Update: Microsoft Teams Version 1.4.00.2879 (64-bit). It was last updated on 2/15/21.
Greg Baribault
Apr 02, 2021Brass Contributor
As several replies here have noted, we have identified an issue that impacts the desktop client when attempting to find a Teams Rooms device. The beacon is being transmitted correctly from the room device, but the desktop client sensitivity has changed which requires that the laptop be placed extremely close (inches) from the room device to recognize it. We are working on a fix for this right now.
We have also identified a related issue with room search, which broke the search experience in the pre-join screen. This issue is also being investigated now.
When we have an ETA for the release of these fixes, I will share the update here.
Thank you for your patience with this issue.
-Greg
We have also identified a related issue with room search, which broke the search experience in the pre-join screen. This issue is also being investigated now.
When we have an ETA for the release of these fixes, I will share the update here.
Thank you for your patience with this issue.
-Greg
MedpaceTeams
Apr 08, 2021Copper Contributor
Greg,
What is the eta for a fix ? We have 117 Crestron Flex rooms impacted.
What is the eta for a fix ? We have 117 Crestron Flex rooms impacted.
- JarodssApr 08, 2021Copper ContributorOne thing you will find out about the Microsoft Teams support team is that they do nothing and I mean nothing quickly. I currently have another issue with them opened up on a partner support ticket going on 4 months now and they haven’t started even troubleshooting it yet.
- Olix67Apr 09, 2021Copper Contributor
I use Version 1.4.00.9293 (64-Bit) Developer Preview and my Room is back
:
- JarodssApr 09, 2021Copper Contributortried 1.4.00.9293 (64-Bit) Developer Preview like previous user mentioned. The bluetooth beacon is a smidge stronger, but i mean a tiny fraction of a smidge, if you are not within 1-2 feet of the room system, it will not show up. the issue is still completely broken.