Forum Discussion
Promoting actions in "More Actions" menu?
Hi I've setup a new "auto attendant" system in Teams, and the primary users of that, are asking if it's possible to promote 'Hold', 'Transfer' and 'Consult then transfer' actions? They would like...
KimNoer If this is for a reception type scenario where they are directing calls to people then many organisations buy a third party attendant console that is far more focused to support this type of scenario
Example: Attendant Console for Microsoft Teams - Landis Technologies LLC