Forum Discussion
Profile Pictures not loading
Hi!
How did you clean the cache? Did you follow this link:
https://blog.valeconsulting.co.uk/2018/09/28/clear-the-microsoft-teams-client-cache/amp/
Many times also a simple full logout / login will help..There might be cache still on multiple computers that will trigger this.
What version of Teams are you running? (Profile -> About -> Version)
/ Adam
Hello Timothy_Waynetrain It sounds like you may need to clear your cache, but I also found a similar post in the community that has helpful suggestions that may apply to your situation. https://techcommunity.microsoft.com/t5/microsoft-teams/profile-picture-doesn-t-show-in-teams/m-p/363478
ThereseSolimenoi tried clearing the cache, didnt help. I tried it again on another PC and the profiles pictures are not loading as well, so it cant be a cache problem.
Timothy_Waynetrain And the suggestions in the prior post didn't help? Community members: any other suggestions?
Timothy, you can also check out the tech support site at answers.microsoft.com to search for similar issues or report your specific problem for action by the support team.
Hi!
How did you clean the cache? Did you follow this link:
https://blog.valeconsulting.co.uk/2018/09/28/clear-the-microsoft-teams-client-cache/amp/
Many times also a simple full logout / login will help..There might be cache still on multiple computers that will trigger this.
What version of Teams are you running? (Profile -> About -> Version)
/ Adam
