Forum Discussion
Profile Picture not updating on the other side
I had updated my Teams profile picture back in January and it updated on my end but it is showing my older picture to all my colleagues even now 4-5 months later. How do I change that?
- Is this happening all over the Teams apps (online etc.) or just the Teams desktop client? As detailed here the profile picture can be cached up to 60 days https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/user-information-not-updated
I would ask the users to have them clear the desktop cache on their end https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache Aakritiagg
Follow the instructions here to fix this:
Clear Teams cache - Microsoft Teams | Microsoft Learn
Worked for me.
