Forum Discussion
Problems with IM from Teams to SfB
Sorry basically I copied some content from another post on this forum and forgot to delete the last bit, everything from after my signature you can disregard. sorry 😞
I just cant understand that when my office 365 moves to Teams only and I compare settings with my friends office 365 org that's also teams only. he can write to external user nr 1. but I get an error saying that: "we cannot setup the conversations, because the 2 organizations are not setup to talk to each other"
The other thing that's bothering me is that we have many clients, some has their own SfB onprem setup. and if we go Teams only, which I prefer then it appears that all communications with SfB orgs. are dead. that's very bad.
What would you guys suggest? I cant very well stick with skype only or island mode for our office 365 setting can I, I read that Microsoft is moving everyone to teams before 2020. Or am I missing something?
Kind Regards
Kenn Christensen
Kenn Christensen If you go to Teams only you will be able to chat with SfB orgs but the functionality is limited (such as screen sharing, formatting etc). I am not sure but as long as you have the org-wide setting in Island I don't think the user setting (Teams only) matters when it comes to federation between two tenants.
Here are a few good blog posts regarding why you should move away from Island mode:
https://www.enowsoftware.com/solutions-engine/teams-islandmode-trap
- Kenn ChristensenOct 09, 2019Copper Contributor
Im fine with limited functionality when chatting with SfB when im on teams only mode. but now im confused. everyone keeps writing that if you go to teams only, you wont be able to chat with SfB clients? which one is it.
In an ideal world, I would:
1: change to teams only org wise
2: colleagues use only teams for everything, chat, meetings etc etc
3: if a external arranges a skype meeting, we can join with the SfB client minimal version, running in the back ground.
4: we can chat to both teams and SfB external users.
The thing is the external orgs which I have available for test, I cant chat with them if I switch to teams only. But as I said I have a friend which is an administrator of another 365 solution which runs teams only, and they are able to chat with SfB external users from Teams.
Kind Regards
Kenn Christensen
- ParLinderothOct 09, 2019Iron Contributor
Kenn ChristensenIf you go TeamsOnly you will only use the Teams client application (except for when attending SfB meetings). You are able to chat with both Teams and SfB users (internally and externally). Perhaps you are confused by the wording SfB Client which is not referring to a client in the business but the actual application?
This blog post has a FAQ regarding what to expect.
- Kenn ChristensenOct 09, 2019Copper Contributor
I have testet from my internal user with teams only set. and at least the 2 skype for business external setups im trying to reach, I cant from teams. my tests are as follows below
I have 2 internal users and 1 external contact
Internal user nr1. is set to Teams only
Internal user nr2. is set to Islands mode
External nr1. Skype for business contact
Internal user nr1 gets error "we cant setup the conversation, because the 2 organizations are not setup to talk to each other" when trying to chat to external user nr1 from teams
internal user nr2 can chat to external user nr1 from skype for business. But also gets the "we cant setup the conversation, because the 2 organizations are not setup to talk to each other" when trying to chat to external user nr1 from teams
Kind Regards
Kenn Christensen