Forum Discussion
Problems with IM from Teams to SfB
Guess I should have finished reading your whole post :P.
Responding to a few things you said here:
Here is what I am seeing
I am only able to see presence of people who have Teams turned on, when I create a new Message to someone they do not get it unless they have Teams open.
Not sure here, is the user internal or external? Shouldn't matter, Teams is persistent. Sounds like one of your Islands users, so your Teams will go to their Teams so they need to be in Teams to get it, it won't go to Skype when they aren't in Teams.
A skype user is able to see my presence, they are able to IM me and I am able to respond. I am able to see their presence once they initiate the IM and I see two entries in my Teams client one of them the one they never receive and then one with Skype logo on it.
The Teams entry without the logo is their Teams endpoint aka because of Islands, the Skype one is their Skype contact which you can see because when they message you it routes to your Teams only endpoint in your Teams. You can only initiate these when Skype user sends to you first. Otherwise your messages always go to Teams. Islands means that they are just that, each is their own product, until someone gets moved to Skype or Teams Only, which in your case, you start to see both endpoints.
What I want is to be able to see Skype presence in Teams and be able to send IM's to skype users if they are not signed into Teams.
Basically this isn’t possible in Islands mode. Any Teams initiated chat, from Islands or Teams Only user will be sent to another Islands user’s Teams client.
All that said, if you are in Islands, the #1 requirement is everyone needs to have Teams client installed and using Teams, if not, Islands will be a cluster F. In that case you need to pick a side, Teams or Skype, and that seems to be why you are having headache's here.
To accomplish this you need your org in Skype Only mode, and users wanting to use Teams in Teams. Or those that Know they will use both, can use Islands.
Sorry basically I copied some content from another post on this forum and forgot to delete the last bit, everything from after my signature you can disregard. sorry 😞
I just cant understand that when my office 365 moves to Teams only and I compare settings with my friends office 365 org that's also teams only. he can write to external user nr 1. but I get an error saying that: "we cannot setup the conversations, because the 2 organizations are not setup to talk to each other"
The other thing that's bothering me is that we have many clients, some has their own SfB onprem setup. and if we go Teams only, which I prefer then it appears that all communications with SfB orgs. are dead. that's very bad.
What would you guys suggest? I cant very well stick with skype only or island mode for our office 365 setting can I, I read that Microsoft is moving everyone to teams before 2020. Or am I missing something?
Kind Regards
Kenn Christensen
Kenn Christensen If you go to Teams only you will be able to chat with SfB orgs but the functionality is limited (such as screen sharing, formatting etc). I am not sure but as long as you have the org-wide setting in Island I don't think the user setting (Teams only) matters when it comes to federation between two tenants.
Here are a few good blog posts regarding why you should move away from Island mode:
https://www.enowsoftware.com/solutions-engine/teams-islandmode-trap
Im fine with limited functionality when chatting with SfB when im on teams only mode. but now im confused. everyone keeps writing that if you go to teams only, you wont be able to chat with SfB clients? which one is it.
In an ideal world, I would:
1: change to teams only org wise
2: colleagues use only teams for everything, chat, meetings etc etc
3: if a external arranges a skype meeting, we can join with the SfB client minimal version, running in the back ground.
4: we can chat to both teams and SfB external users.
The thing is the external orgs which I have available for test, I cant chat with them if I switch to teams only. But as I said I have a friend which is an administrator of another 365 solution which runs teams only, and they are able to chat with SfB external users from Teams.
Kind Regards
Kenn Christensen
Kenn ChristensenIf you go TeamsOnly you will only use the Teams client application (except for when attending SfB meetings). You are able to chat with both Teams and SfB users (internally and externally). Perhaps you are confused by the wording SfB Client which is not referring to a client in the business but the actual application?
This blog post has a FAQ regarding what to expect.
