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kurzs's avatar
kurzs
Brass Contributor
Nov 01, 2022
Solved

Problems Joining meetings, keeps asking for phone permission on android tablet

Hello, i've got a Galaxy tab A 8" (2019) and was using it with teams for my kid, now it doesn't let my kid to join his school clases asking for a phone permission and the permision is already granted, ive already cleared cache, cleared all data an re-login, i've even reset to factory setings the tablet with no luck.

 

I don't know what else to try to make it work, i've tried with other device (amazon fire tablet, and other samsung tab A6 2016) and works ok.

 

Any idea what else to do?

 

Kind Regards

  • cmsanchez1969's avatar
    cmsanchez1969
    Nov 18, 2022
    I've installed the version released on November 17 and it worked properly fortunately.
    It's a good news after almost 15 days

61 Replies

  • Xperia_Five4's avatar
    Xperia_Five4
    Copper Contributor

    Same issue here.

     

    Brand new Xperia 5 IV on Android 12.

     

    Can't make or receive calls or join a meeting - Teams prompts for Phone permissions which are already enabled.

     

    Using Teams on work profile, so don't have the option to side load an older version.

    • Geryy's avatar
      Geryy
      Copper Contributor

      Same here. Pixel 7 Pro. Only solution was manually downgrade the version.

       

  • narendrn's avatar
    narendrn
    Copper Contributor
    Does Microsoft have a solution for this. I tried uninstalling, removing work profile and so many things....Just a waste of time.
    I cannot downgrade as I have this app in my "work profile". What are the options?
    • Vlad_Leonte's avatar
      Vlad_Leonte
      Copper Contributor

      I exited the beta program, waited a couple of hours (2) and I installed the "stable" version. Which works. I believe you need to wait a little more to be removed from beta than what Play Store says...

  • BjaOlsen's avatar
    BjaOlsen
    Copper Contributor

    Managed to get it to work again by installing an older version (Oct. 30th)

    kurzs 

    • smiller2421's avatar
      smiller2421
      Copper Contributor

      BjaOlsen 

       

      I'm having the same problem. Teams worked fine yesterday. You mentioned you downgraded to an older version of Teams. How did you do that?  Thank you. 

      • LP4sys's avatar
        LP4sys
        Copper Contributor

        smiller2421 
        I downgraded too and it's working again. I downloaded from a third-party (although well known) website, I'm not sure if it's allowed to post the full link here but it was this one version that worked again:
        apkpure(dot)com/microsoft-teams/com.microsoft.teams/variant/1416%2F1.0.0.2022394701-APK

         

        (of course, replace the dot. Or just search for "teams apk" and it will probably show as the first result, and get the version from before 30-Oct)

  • GarrettOliveros's avatar
    GarrettOliveros
    Copper Contributor
    Same problem for me. Pixel 7 Pro. Was in the beta, left program, cleared cache and storage, uninstalled, reinstalled. Issue still occurs.
  • aswinrj's avatar
    aswinrj
    Copper Contributor

    I am also facing the same problem in android phone - Google pixel 6a. Could not able to join meetings using teams. It asks for phone permission and nearby devices which is completely unecessary for the app to use that set of permissions. But i gave that, still no luck. It not allowing to join the call in teams app in android even the permissions are provided. Kindly look into this. kurzs 

    • Supriya950's avatar
      Supriya950
      Copper Contributor
      kurzs , same issue with me as well. I use Google pixel 6 and using teams on it i am able to chat/receive a chat but not make/receive a call even though the phone permission is enabled.
      Kindly look into this.
      • levisnet's avatar
        levisnet
        Copper Contributor

        Supriya950

        uninstall Teams.

        leave the beta program.

        wait 6 hrs. 

        reinstall teams android 

         

        good luck

    • ElectroSkrill's avatar
      ElectroSkrill
      Copper Contributor
      Same problem on galaxy s20+
      Had beta . Left it before redownloading but still having the same issue
      • null null's avatar
        null null
        Copper Contributor

        Also getting reports of this, user is not in beta / developer - version is 1416/1.0.0.2022412701

  • LP4sys's avatar
    LP4sys
    Copper Contributor
    Same problem on my Xiaomi POCO F3. Not a member of beta program anymore so I really don't know what's going on
  • CraigSalazar's avatar
    CraigSalazar
    Copper Contributor

    I have this same problem on my Google Pixel 6. Started a few days ago with my work email account and providing Phone permission (which shouldn't be required) does not fix the issue. I was part of the developer program (beta program) for the Teams App so I left that program, uninstalled and reinstalled with no success. I have cleared all storage and reinstalled with no success. I am running Android OS 13 with October security update. Worked with my IT guy who has a Pixel 6 Pro running same OS version and he doesn't have the issue and does NOT have Phone Permission allowed. Very frustrating. Suggestions welcome and appreciated.

    • Chris_Osterloh's avatar
      Chris_Osterloh
      Copper Contributor
      Pixel 4xl, same issue. Exiting the beta program did not fix the issue either
  • BrendanRankin's avatar
    BrendanRankin
    Copper Contributor

    [UPDATE: for me it was because I was using the beta version....which has this bug...]

    Yeah, I see this too on my S21Ultra phone, but not on my Android tablet.

    Quite annoying as phone access shouldn't be required at all!

     

    For what it's worth, here's the version that's working for me

     

    Version: 1416/1.0.0.2022395202/1027

    Calling Version: 2022.34.01.8

     

    Just got an update. This version also is working

     

    Version: 1416/1.0.0.2022404302/1101

    Calling Version: 2022.38.01.3

     

     

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