Forum Discussion
Problems Joining meetings, keeps asking for phone permission on android tablet
Hello, i've got a Galaxy tab A 8" (2019) and was using it with teams for my kid, now it doesn't let my kid to join his school clases asking for a phone permission and the permision is already granted, ive already cleared cache, cleared all data an re-login, i've even reset to factory setings the tablet with no luck.
I don't know what else to try to make it work, i've tried with other device (amazon fire tablet, and other samsung tab A6 2016) and works ok.
Any idea what else to do?
Kind Regards
- I've installed the version released on November 17 and it worked properly fortunately.
It's a good news after almost 15 days
- same problem…probably worse… my android tablet doesn’t have sim card slot, and even doesn’t have the phone permission in setting menu. But Teams is still constantly requesting this…..
kurzs I just downloaded new beta version from October 15th and it works normally now. So MS fix is in affect.
- I've installed the version released on November 17 and it worked properly fortunately.
It's a good news after almost 15 days
- Microsoft have published a new version of Teams app that should solve this, version 1416/1.0.0.2022413901. MS have sent the updated app to Google app store so it will be available in the next few days.
Beta app might already been fixed, have not tested it. Solved....
This issue is with latest app version.
Use earlier app version.
- Do you know if this is an officially acknowledged bug? I've reported this in app, but it doesn't seem to be any other place to report.
My Teams is managed by company, installed from a work profile on Android. There is no way to workaround, but wait for official fix and updateHi AriochKain I've reported the incident in then same way as you.
I use same type of account.
There are other mates at the company that haven't installed the last version and it´s working properly.
I'm wating for a response from Microsoft.
If the they receive a lot of complains I think that they will fix the bug SOON (I hope) in a new version.
I have the same problem as kurzs since November 1st (or something like that).
I have reset all the data, I have reinstalled the application.
All permissions are granted and it still won't work on a MOTOROLA G7 PLUS or a LENOVO YOGA SMART TAB.
It's very important to me, I use the app with my work account everyday and I need to connect from differents devices in differents scenarios of my activities.
Really MS. Been over a week and not resolved Beta release yet????? At least remove the problem one so it stops updating when we roll back to a stable version.
I had the same issue. I just unenrolled out of beta and uninstalled beta. Waited 10min and then installed the public normal version. Now it's working again 😄
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Solution : Problems Joining meetings, keeps asking for phone permission on android
step 1 : Clear all data and cache from teams storage usage (from settings)
step 2 : Then Uninstall teams from ur phone
step 3 : Reinstall teams from Microsoft official website (https://www.microsoft.com/en-in/microsoft-teams/download-app)
- This doesnt help anyone using Teams through a work profile, many of whom are.
Root cause is the beta release. Uninstall, leave the beta and allow the app to update to current stable version after allowing the servers time to log exiting the beta program.
The lesson here is dont use beta releases for work app that you rely on. I've now left the beta programs for all my work profile apps.
Don't expect MS to act quickly on a beta issue when the risks are made clear and joining a beta program is a choice. If you're upset over the issue, uninstall the beta app.
It's just incredible how Microsoft is not doing anything to fix this making his communication tool reliability getting heavily damaged.
We've 6 users with this issue, just getting them out of the Beta and we'll try reinstalling the app in a few hours
