Forum Discussion
Arek_W
Jan 30, 2020Copper Contributor
Problem with instant messaging with Teams and Outlook 2019
Hello, We want to try Teams app in our company. We configured the free version of app, check the box with option of using Teams as default chat for Office. After restarting Outlook 2019 appear a bu...
- Jan 30, 2020Yeah I've signed into my Free Teams org and it does not work. Pretty sure you are on free Team org and this is why it's not working, it's currently designed around enterprise only with exchange online etc. to work with that feature.
Arek_W
Jan 30, 2020Copper Contributor
tony-derricott
Yes. The box is checked as I wrote before. But Outlook instant messaging still not working.
Yes. The box is checked as I wrote before. But Outlook instant messaging still not working.
tony-derricott
Jan 30, 2020Gold Contributor
Arek_W have you unchecked and rechecked the box then closed and reopened Outlook?
- Arek_WJan 30, 2020Copper ContributorYes. Of course. I also reboot the computer.
- Jan 30, 2020Yeah I've signed into my Free Teams org and it does not work. Pretty sure you are on free Team org and this is why it's not working, it's currently designed around enterprise only with exchange online etc. to work with that feature.
- Arek_WJan 31, 2020Copper ContributorHi Chris,
Nice to meet you. Yes, I confirm that I am using Free Teams + desktop client Outlook 2019 from MS Office Professional 2019. I understand also that some functions are reserved only for full version, but in my opinion if Free Teams doesn't support this option - it should be disabled and not visible check box.
Anyway thank you very much for Your test. Now I know that Free Teams doesn't support option of be chat tool for Office. I have to looking for full trial version.
Have a nice day and one more time thank you for all people who tried help me.