Forum Discussion
Arek_W
Jan 30, 2020Copper Contributor
Problem with instant messaging with Teams and Outlook 2019
Hello, We want to try Teams app in our company. We configured the free version of app, check the box with option of using Teams as default chat for Office. After restarting Outlook 2019 appear a bu...
- Jan 30, 2020Yeah I've signed into my Free Teams org and it does not work. Pretty sure you are on free Team org and this is why it's not working, it's currently designed around enterprise only with exchange online etc. to work with that feature.
tony-derricott
Jan 30, 2020Gold Contributor
Arek_W go to Settings and see if the Register Teams as the chat app for Office box is checked.
Arek_W
Jan 30, 2020Copper Contributor
tony-derricott
Yes. The box is checked as I wrote before. But Outlook instant messaging still not working.
Yes. The box is checked as I wrote before. But Outlook instant messaging still not working.
- tony-derricottJan 30, 2020Gold Contributor
Arek_W have you unchecked and rechecked the box then closed and reopened Outlook?
- Arek_WJan 30, 2020Copper ContributorYes. Of course. I also reboot the computer.
- Jan 30, 2020Yeah I've signed into my Free Teams org and it does not work. Pretty sure you are on free Team org and this is why it's not working, it's currently designed around enterprise only with exchange online etc. to work with that feature.