Forum Discussion
Problem with guest users
Type in their name, see if you see 2 entries. if you do that's probably what might have happen. It's possible someone else could have added the guest as well? Possibly through a join link or other invites as another owner or if you enable it other members can invite. Also others could have been invited to the Team via SharePoint or Planner task etc. as well from other users if it's enabled. Since these are also created with the Team and anyone added to those will add them to the Team as well.
ChrisWebbTechThank you for your helpful reply. I am the only owner of the team, and the team members can only send a request to owner to add members as the team is configured as a class. Moreover, during a meeting, I configure myself as the only presenter, so the class students are attendees only. I added all the members through the organization email address. No external email addresses have been used.
No members were marked as guest when I created the team. The problem occurred only during a class session, when one student appeared to have duplicate presence. After the meeting, the number showing Members and guests was larger than the actual number in the list of people. I removed the student who had duplicate name during the meeting session, and this fixed the problem. So, it appears, that, that particular user caused the number to increase beyond what it should have been. Possibly hidden guests, bots or something?
Thank you in advance for your time and help.
- In the meeting they could have joined with another account, but your saying that they appeared in the Member roster when managing the Team itself? This should be the case, you might need to check the audit logs in security and compliance center for Team additions and see if you can't find the account. It's possible it could be a rendering bug or something as well, but it shouldn't add members there if that's where you are talking about.
ChrisWebbTechYou are probably right. It seems to be a bug which is perhaps being exploited. The same problem appeared yet again in my meeting today. It was another student. There was excessive noise and distortion during the meeting. I saw a student whose mic was unmuted, so removed him. This solved the distortion and noise problem. Later, again in the roaster, the number of Members and guests was larger than the list in the roaster. So, I removed the suspect student from the team. This has again fixed the problem.
Thank you for your help.
- Yeah if you are going by the list in the meeting this is Probably why. Some of the students my be using the link to the meeting and be in a personal teams tenant or different login etc. when they join since they don’t have to be in the Team to join a meeting. This most likely explains the discrepancy.