Forum Discussion
Problem to save file/image to the file tab of a channel on IOS RRS feed
My organisation have been facing an issue for few weeks on Microsoft Teams for iOS.
If we open the app, go to Teams, icon, select a channel then go to file.
you have the option to add a file or an image. If we try we get the folowing error
All of our users we have tested with have this issue. Android seems fine...
version 2.0.15 and 2.0.16.
we have some mam policy but I excluded myself and the problem is still there.
What's really weird is I can send an image in the chat section without any problem... so it's not an issue to access the file itself and on pc I can upload file no problem to the channel...
Best Regards,
- Got to be something MDM related and file permissions there on iOS somehow. Since it's obvious that's the only factor here since it works android and desktop. Wondering if your exception you added to your device didn't "Undo" a change it might have made. Guessing you don't have access to a virgin phone?
- Cannot reproduce. Are you Clicking + Add there and it errors immediately or are you trying to select file or the image / video option then error?
Hi ChrisWebbTech
I click on "+", then I can select File or Image/Video, I can browse my files. When I select one I see it's doing something before the upload then the error.
I tried with another tenant (a test tenant) and it's the same behavior.
What's really weird is that with android, same user and same folder, it's working!- Got to be something MDM related and file permissions there on iOS somehow. Since it's obvious that's the only factor here since it works android and desktop. Wondering if your exception you added to your device didn't "Undo" a change it might have made. Guessing you don't have access to a virgin phone?
