Forum Discussion
Problem inviting a specific external member
Duvholt Hi, I would (as mentioned) delete the guest account/s in your Azure AD, and from the Azure AD recycle bin (wait 24 hours!) and then add the guest account yourself to Azure AD (meaning invite from Azure AD portal) instead of inviting from the Team. When accepted and populated go ahead and send the invite to the guest user from the team/teams to the guest.
If it still shows this odd link between the guest users I would open up a support ticket with Microsoft to have a look at it.
Hmm, try the following
1.) Could be a cache issue: Log out of Teams, clear the cache > https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/ log back in and try again
2.) If that doesn't work check Azure AD, remove both addresses (delete and then hard delete to delete them permanently) and then re-invite them. Make sure to make a note of any teams they are in before
This should knock out any kinks.
Let me know how you get on
Best, Chris
Hm. Noen of the solutions seems to work. Still when typing that one e-mail (mailto:ags@rode-arkitekter.no) her colleagues e-mail shows up as the only possible alternative. Maybe it is something with the setup at their O365 and not in our organization?
Jan
Duvholt Hi, I would (as mentioned) delete the guest account/s in your Azure AD, and from the Azure AD recycle bin (wait 24 hours!) and then add the guest account yourself to Azure AD (meaning invite from Azure AD portal) instead of inviting from the Team. When accepted and populated go ahead and send the invite to the guest user from the team/teams to the guest.
If it still shows this odd link between the guest users I would open up a support ticket with Microsoft to have a look at it.