Forum Discussion

KM2002

Copper Contributor

Dec 10, 2021

Preventing Teams private messages from eDiscovery

Of course I'm aware that Teams private messages are stored and are searchable with an eDiscovery search. Our problem is that our CEO doesn't want this, and he refuses to use Teams for this very reaso...

ediscovery

privacy

VasilMichev

MVP

Dec 11, 2021

You can configure Search filters as detailed here: https://docs.microsoft.com/en-us/microsoft-365/compliance/permissions-filtering-for-content-search?view=o365-worldwide

Since the messages are technically accessed from the Exchange mailbox, the filter should cover said mailboxes.

Or go the other end of the spectrum and configure a retention policy to purge them every day.

KM2002
Copper Contributor
Dec 12, 2021
VasilMichev None of these options actually prevent Teams private messages from being eDiscovery-searchable in the first place though, which is what we're looking for.
- StevenC365
  MVP
  Dec 12, 2021
  KM2002 Set a one day retention policy, so that all messages are deleted, then they won't exist in the eDiscovery archive. If the messages exist they are searchable, the only way to limit that is not having them any longer.
  - KM2002
    Copper Contributor
    Dec 12, 2021
    Unfortunately that doesn't resolve our issue either as we don't want people's messages to simply be removed. We want that individual person to still have their messages.