Forum Discussion
Eric_H
Jan 28, 2020Iron Contributor
Posting files show as insecure and can't open
When attaching files to a Teams post, the files get uploaded, but show as "insecure". We cannot open/view them from the post. However, we can see them normally under the "files" tab. This is not c...
- Feb 24, 2020
BrettHafer I had an open ticket with Microsoft for over a week and they finally replied that it is a known issue. They are a working on a back end fix but do not have an ETA. Not the greatest reply, I know, but it's nice to know I'm not the only one, and that they are already working on resolving.
BrettHafer
Feb 23, 2020Brass Contributor
Seeing the same thing at my company recently. Yellow triangle icon that says insecure next to the correct file name and extension. Yet it's visible and accessible in the files tab. Also seeing it in chats. All file types including office docs. No apparent pattern observed on when / why.
- Eric_HFeb 24, 2020Iron Contributor
BrettHafer I had an open ticket with Microsoft for over a week and they finally replied that it is a known issue. They are a working on a back end fix but do not have an ETA. Not the greatest reply, I know, but it's nice to know I'm not the only one, and that they are already working on resolving.
- weiser6991315Mar 19, 2024Copper Contributor
Eric_H What was the fix for this? Running into the same problem. Attachments in emails sent to a Teams channel all show as insecure.
- Eric_HMar 19, 2024Iron ContributorWe haven't seen this particular issue in several years, so assumed it was a Microsoft back-end thing.
- DaveS99Mar 16, 2020Copper Contributor
Eric_H At update on your case?
BrettHafer Seeing more and more of this here - not a lot of information as to the why/when.
- Eric_HMar 16, 2020Iron Contributor
DaveS99 - sorry, no, I let them close the case. I've dealt with them enough to know that an issue that "development" is working on, means it will be a while, and I'm not going to get any personalized updates. I actually haven't seen the issue for about a month now. Maybe open a ticket yourself - they might somehow prioritize fixing your tenant.
- paulbarnfatherFeb 25, 2020Copper Contributor
We're seeing this issue too. Our workaround until it's fixed is to post a link to the file in the conversation. That works, even though the original attachement shows as "Insecure"