Forum Discussion
Poor videos during Teams
In Teams admin center, first search for a user, then go to the Meeting & Calls tab:
Locate the meetign report that you want to dig into:
Once in that meeting report you need to open the report for the user that you want to look into:
Press first the Advance tab:
Then go to the bottom and press the Other "tab":
Under here is alot more report data, and one that is interesting is:
Here you see what resoution you are sending to the meeting, and also on the left lane what resolution is used in the meeting. Above is an meetign where 9ppl had Video on, so when Teams displays 3x3 video frames it will lower my video from 720p to 360p. But we have seen cases where the video is lowerd to 90p, which even though its in an 3x3 video size the 90p is to low.
In Teams admin center, first search for a user, then go to the Meeting & Calls tab:
Locate the meetign report that you want to dig into:
Once in that meeting report you need to open the report for the user that you want to look into:
Press first the Advance tab:
Then go to the bottom and press the Other "tab":
Under here is alot more report data, and one that is interesting is:
Here you see what resoution you are sending to the meeting, and also on the left lane what resolution is used in the meeting. Above is an meetign where 9ppl had Video on, so when Teams displays 3x3 video frames it will lower my video from 720p to 360p. But we have seen cases where the video is lowerd to 90p, which even though its in an 3x3 video size the 90p is to low.