Forum Discussion
James_Hillyer
Apr 08, 2020Copper Contributor
Poor videos during Teams
Hi All 🙂 I have been trying to set up a presentation system with Teams and a powerpoint. My setup is as follows: I am currently using OBS with VirtualCam to output a feed from my pc. Through w...
- May 26, 2021
In Teams admin center, first search for a user, then go to the Meeting & Calls tab:
Locate the meetign report that you want to dig into:
Once in that meeting report you need to open the report for the user that you want to look into:
Press first the Advance tab:
Then go to the bottom and press the Other "tab":
Under here is alot more report data, and one that is interesting is:
Here you see what resoution you are sending to the meeting, and also on the left lane what resolution is used in the meeting. Above is an meetign where 9ppl had Video on, so when Teams displays 3x3 video frames it will lower my video from 720p to 360p. But we have seen cases where the video is lowerd to 90p, which even though its in an 3x3 video size the 90p is to low.
Apr 08, 2020
Microsoft has reduced their bandwidth and quality settings to 720p or less in some cases with the surge of usage due to corona virus. Until they upgrade to meet demand or people go back to normal life we won’t be able to really get solid video through the service for a bit. Web cam is def. the way to go, you can share your entire screen and project to a 2nd monitor. I did this for teamsfest and frame rate was ok but it definitely has its moments where it drops down pretty bad.
You can see how it turned on on my session recording def. reduced but works for the most part. https://youtu.be/JHf5iC1aaMY
Is live events an option? Might be able to get better quality through that?
You can see how it turned on on my session recording def. reduced but works for the most part. https://youtu.be/JHf5iC1aaMY
Is live events an option? Might be able to get better quality through that?
- Andreas OlssonNov 11, 2020Copper Contributor
We see that they lower it even more, we see it often in meetings with +30 users, checking the report for the meeting, and checking the user report:
So in above the enduser sent 720p into the server, but the server lowers it to 360p WITHOUT notifiying us of it.... So they are trying to hide this, they should push an notification to the meeting as a banner with info like:
We Microsoft have lowered the quality of the video stream for user XXXXXX due to Covid-19.
but i guess they dont want to inform user of this, as it means you pay for a service that they do not deliver.- Arthur_lee1972Dec 15, 2020Copper Contributor
how could i find this setting, seem i do not have this 2 figures
- TornbrinkMay 24, 2021Copper Contributor
Sorry extreamly slow answer, but you have this in the Teams report, but little tricky to find. But when you deep dive in the report for an specific user, go to the Advance tab, then in the bottom there is a section called Other, does not look like it but you can expand even more information by pressin on that.
- James_HillyerApr 08, 2020Copper Contributor
Good to know about the bandwidth issues.
Seen 10 seconds of the video and loving it haha. Will continue watching 🙂
- Apr 08, 2020Yeah that was snippet pre meeting. Was having a little fun ;). Wanted to do more ya the end but ran outta time!