Forum Discussion
MilanVuletic
Jun 17, 2021Copper Contributor
Poor call quality was caused by the network
Hello, Recently our polycom-trio8500 with Microsoft Teams loaded has been giving us "Poor call quality was caused by the network". In the logs it says Network Stream from Conference Phone to XXX...
Ed Woodrick
Jun 17, 2021Brass Contributor
Is it a wired or wireless connection?
Have you switched Ethernet cables?
Is the switch/router that it is connected to running busy?
Loss of UDP packets is very common for routers that are overwhelmed.
Have you switched Ethernet cables?
Is the switch/router that it is connected to running busy?
Loss of UDP packets is very common for routers that are overwhelmed.