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Marcus804's avatar
Marcus804
Copper Contributor
Jul 30, 2019

Polycom Trio 8800 Inbound call not Ringing

Hi Team-   We have deployed around 6 Trio 8800's around my plant.  Since arrival, we could not upgrade to the latest firmware because the inbound calls would not ring the device.  It has only worke...
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Des_Shiels's avatar
Des_Shiels
Copper Contributor
Aug 01, 2019

Marcus804We have just encountered this problem as well.

We have enabled Enterprise Voice in our NY site and inbound calls to the Trio does work but no ringer tone is heard.

 

Looking for a root cause atm

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