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Polycom CCX 600 Teams IP Phone not showing up in Teams Admin Center
I was able to see the device enrolled in Azure AD and Intune but the phone is not showing up in Teams Admin Center under IP Phones. Please advise Phone model: Polycom CCX 600 Firmware version: ...
Trent - go to end point manager>devices>enroll devices>device enrollment managers>add email address
I too have this problem. I found as a work around you can sign in to the phone with a resource account that does not have a Intune licence. It will then appear in the Teams Device Manager. You can then sign out of the phone and sign in as a user and the change will be reflected in the Teams admin centre. Not a long term solution at scale, but OK in the short term.
I have a case open with MSFT on this.
- Hi Brian, The case is still with MSFT, now at the product group level.
We are having the same issue with our Polycom CCX 400 unit.
