Forum Discussion
Poly X50 and TC8 with Teams
Hi, I have an X50 running firmware 3.3.2-286154 paired with a TC8 running 3.3.2-210446 which I am attempting to use with Teams. I am able to log into my Teams account on the TC8 however the screen o...
Me again, regarding X50 and TC8 panel pairing and firmware update. In January, we deployed the latest updates via Teams admin center. All of our X50s received the updates no problem but I noticed that severa dozens of our TC8s did not update to the latest Teams app update '1449/1.0.96.2021122201'. They are stuck in previous version '1449/1.0.96.2021120201' (see the last 4 digits ) and what is weird is that the Update Software button in admin center is grayed out and the device shows as healthy. No matter what I do, I can get admin center to give me option to update the TC8. Anyone experienced this issue? Look closely at your admin center since it shows healthy and you might miss it. thanks
tricks79
Hello! We are new to the MTRoA world and looking to deploy Poly Studio bars. We are experiencing the same issue as you. Did you ever find a resolution? We have not had much luck going through Poly or Microsoft so far.