Forum Discussion
Poly X50 and TC8 with Teams
Hi, I have an X50 running firmware 3.3.2-286154 paired with a TC8 running 3.3.2-210446 which I am attempting to use with Teams. I am able to log into my Teams account on the TC8 however the screen o...
I was having this exact problem and tried signing out, signing back in to both devices multiple times.
What finally worked for me is once I was logged into both and seeing the "Cant find any devices" message, I went into settings and into the Debug window. Then clicked Restart - Restart both devices.
Once they both rebooted (weird that it said it cant see any devices but its able to reboot the device!!) it then gave me the option to connect to the Polycom X50!
Hope this solves the issue for anyone!
