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Poly X50 & X30 v3.3.2 video feeds not working
We have an issue with Poly X30 and X50 where after someone else with their video turned on joins a meeting it kills the video from the room. When they join, it causes the room to show as either a bla...
- Looks like the 3.5 update has fixed this for us. Tested it on one x30 for a week.
This continues to be a problem intermittently.
Software versions listed below.
Outgoing video won't work without a restart of the system. Audio has had issues that seem to be related to the TC8 panel.
Would love to find a fix for this.
Teams Admin Agent1.0.0.202104280345.product
Firmware3.9.0.358026
Company Portal App5.0.5088.0
OEM Agent App3.7-1006648
Teams App1449/1.0.96.2021122201
Software versions listed below.
Outgoing video won't work without a restart of the system. Audio has had issues that seem to be related to the TC8 panel.
Would love to find a fix for this.
Teams Admin Agent1.0.0.202104280345.product
Firmware3.9.0.358026
Company Portal App5.0.5088.0
OEM Agent App3.7-1006648
Teams App1449/1.0.96.2021122201
Neither Microsoft or Poly is interested in properly supporting these products. My experience trying to get this to work was an utter waste of time. We will no longer purchase Poly products and have started outfitting our conference rooms with Logitech rally bars. It is a shame that consumers are not properly protected by fraudulent companies like Poly, who are willing to take your money and ship broken software updates that breaks advertised functionality. Software support and hardiness is just as important as hardware support. Poly is not sustainable because it is not properly supported. KH00T