Forum Discussion
David Phillips
Jun 08, 2021Steel Contributor
Plugin buttons go missing due to slow loading
We pretty consistently see plugin buttons go missing in the Windows Outlook application due to slow loading of the plugin. This happens mainly with the Teams plugin, and it happened when we were a S...
ThereseSolimeno
Microsoft
Jun 09, 2021Hi David Phillips Does this help? Use the Microsoft Teams Meeting add-in in Outlook - Microsoft Teams | Microsoft Docs
David Phillips
Jun 09, 2021Steel Contributor
Hi ThereseSolimeno,
I've read that guidance in the past, but unfortunately it doesn't address why it's happening. I'm looking for a root cause since I'd prefer to fix the problem that's causing the plugins not to load instead of having to deploy a registry hack to 40,000 devices.
This happens somewhat randomly. People who have had the plugin for months will suddenly notice it's gone.
I've read that guidance in the past, but unfortunately it doesn't address why it's happening. I'm looking for a root cause since I'd prefer to fix the problem that's causing the plugins not to load instead of having to deploy a registry hack to 40,000 devices.
This happens somewhat randomly. People who have had the plugin for months will suddenly notice it's gone.