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KeenanTrueKP's avatar
KeenanTrueKP
Copper Contributor
Apr 03, 2020
Solved

Pixelated Distortion on Mac Teams Client

I'm getting intermittent display pixelation/distortion in the Teams client on Mac. When this happens the pixelation (see screen shot) occurs every time I navigate away and then return to the Teams wi...
User Interface
  • Gunleik_Groven's avatar
    Gunleik_Groven
    Jul 29, 2020
    It's a bug in team viewer.

    You have to turn gpu acceleration off
mmoore460's avatar
mmoore460
Copper Contributor
Oct 23, 2020

KeenanTrueKP So I have used the "Disable GPU Hardware Acceleration" solution for a while but I ended up encountering issues with teams locking up during calls. 

 

The best solution I have found so far is resting the NVRAM/PRAM on my mac. When you turn your mac on, immediately press and hold cmd+opt+P+R. Release after the apple logo appears and disappears for the second time. This seems to be working for me :smile:

 

Full instructions found here: https://support.apple.com/en-us/HT204063#:~:text=Shut%20down%20your%20Mac%2C%20then,after%20the%20second%20startup%20sound.

 

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