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KeenanTrueKP's avatar
KeenanTrueKP
Copper Contributor
Apr 03, 2020
Solved

Pixelated Distortion on Mac Teams Client

I'm getting intermittent display pixelation/distortion in the Teams client on Mac. When this happens the pixelation (see screen shot) occurs every time I navigate away and then return to the Teams wi...
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  • Gunleik_Groven's avatar
    Gunleik_Groven
    Jul 29, 2020
    It's a bug in team viewer.

    You have to turn gpu acceleration off
alitaqvi's avatar
alitaqvi
Iron Contributor
Apr 13, 2020

KeenanTrueKP hey can you login to teams.microsoft.com from browser and download the setup from there and reinstall this specific setup.

 

In https://teams.microsoft.com/ > click on your avatar on the top right corner > click Download the desktop app

  • KeenanTrueKP's avatar
    KeenanTrueKP
    Copper Contributor
    Apr 14, 2020

    I uninstalled and then re-installed the Teams client from the website. On a related note, I haven't seen this issue re-occur now for at least a week, which I believe coincides with when I installed the latest OSX Catalina update - see screen cap below.

     

     

    • alitaqvi's avatar
      alitaqvi
      Iron Contributor
      Apr 14, 2020
      So basically it works with specific version on MAC. That's what i understand? Correct me if I am wrong.

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