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Phone system: Upload .wav greeting to Call Queue
Uploading a 43KB wav file to a call queue greeting results in the error "We can't upload the audio file. Please verify the contents of the file and try again." Any idea what needs to be verified?...
- Hi svatturi
I have seen this previously - try converting it to a .mp3 file or a .wma file and see if that works. Those file formats should also be supported for call queues
Let me know how you get on
Best, Chris
i am having same issues and tried with .mp3 .wav and .wma .. strangely the file that got uploaded couple of days ago also gives the same error now.