Forum Discussion
PC freezes when moving window of full-screen meeting
I found a serious issue in Teams that renders the entire PC unresponsive. The only way to recover is to power-cycle the PC. Is there a bug-tracking platform to report this?
System configuration:
Microsoft Teams Version 1.3.00.13565 (64-bit).
Windows 10 Pro 1909
2 Monitors (primary on the left)
Steps to reproduce:
1. Join a group Teams meeting in which a screen is being shared
2. Make the meeting full screen on a secondary monitor that is to the right of the primary monitor.
3. Shift the full-screen window to the main monitor using Win+shift+left.
4. The PC is now frozen, refusing to respond to user input. The cursor still moves on the screen, but no applications can be interacted with and the start menu cannot be opened with the Windows key.
2 Replies
If not able to reproduce, try joining a meeting with more than 20 participants.
jondoty Hello! No idea what's going on obviously but would you mind checking the box Disable GPU hardware acceleration (requires restarting Teams) under Settings - General and see if it makes any difference.
