Forum Discussion
Solved
Participants not showing up on camera BUT camera shows for others
The view on my screen in Microsoft teams does not seem to show everyone's camera yet others in the meeting can see all the participants on camera. I instead, get a box with their initials but no vide...
Alan_Denness P_Gascoyne Yair_Azriel Tamara100 and all: This is the response from the meetings features team:
-
If you have issues with video in Teams meetings, please try to update Teams to the latest version and ensure that incoming video is not turned off in your Teams client. (You can check it via three dots menu in meeting toolbar > Turn incoming video off/on). After you install the latest Teams updates, please restart your computer. If you still experience the video issues, please ask your IT manager to open a support case or call Microsoft using the support line you were given.
Other options for business subscription admins are listed here:
https://support.serviceshub.microsoft.com/supportforbusiness/create
Additional tech support is available at support.microsoft.com or Answers.microsoft.com
-
hi , i am Brain M , im happy to help you with your issue, did you do any windows updates , or did you try uninstalling and reinstalling the app, if that doesnt work, try refreshing your pc . if it still isnt working, you should probably call microsoft customer care for teams 1800 102 1100 , or 1800 572 1100. my job is done