Forum Discussion
Participants not showing up on camera BUT camera shows for others
Alan_Denness P_Gascoyne Yair_Azriel Tamara100 and all: This is the response from the meetings features team:
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If you have issues with video in Teams meetings, please try to update Teams to the latest version and ensure that incoming video is not turned off in your Teams client. (You can check it via three dots menu in meeting toolbar > Turn incoming video off/on). After you install the latest Teams updates, please restart your computer. If you still experience the video issues, please ask your IT manager to open a support case or call Microsoft using the support line you were given.
Other options for business subscription admins are listed here:
https://support.serviceshub.microsoft.com/supportforbusiness/create
Additional tech support is available at support.microsoft.com or Answers.microsoft.com
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I'm a 35-year veteran software engineer, and I'm adding my name to the list of people experiencing this issue. It is not bandwidth (I have a 200/200mbps connection), it is some kind of bug.
If someone decides to present their screen, I can suddenly see everyone's video. As soon as they stop, I'm back to icons only. And everyone can see my camera fine.
UPDATE: I did a simple uninstall/reinstall of the app (not libraries or anything complicated) and now it works.
¯\_(ツ)_/¯