Forum Discussion
"Page Expired" when attempting to log into workplace via SSO
Hello, I was hoping to receive some help regarding logging into Teams via SSO on a work account. Windows 11
Sometimes, Teams will log me out of my session and I have to log back in via SSO and OTP.
Most of the time this happens I get an error after typing in my credentials, then the OTP thats sent to my phone:
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Page Expired
The page you are trying to access is no longer available.
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Thats the entire message. Restarting does nothing. Reinstalling does nothing. I have to completely remove teams and all teams cache from my system using a powershell script, then reinstall to get it to work again.
If I only close Teams, then remove Teams cache from the Appdata I still receive this error. Is there a faster way to resolve this than to completely remove and reinstall teams? Or even better, avoid this happening all together?
1 Reply
Since the community has not yet responded to your post, you might want to seek assistance with other resources that are focused on tech support:
- Ask your IT manager to open a support case or call Microsoft using the support line you were given. Other options for business subscription admins are listed here:
https://docs.microsoft.com/en-us/microsoft-365/business-video/get-help-support?view=o365-worldwide#:~:text=Online%20support%201%20Go%20to%20the%20admin%20center,contact%20method%2C%20and%20then%20select%20Contact%20me.%20
https://support.serviceshub.microsoft.com/supportforbusiness/create
- Additional tech support is available at https://support.microsoft.com/ or https://answers.microsoft.com/, where authorized Microsoft agents are available to trouble an issue until it’s resolved.
