Forum Discussion
zward05
Aug 18, 2022Copper Contributor
"Page Expired" when attempting to log into workplace via SSO
Hello, I was hoping to receive some help regarding logging into Teams via SSO on a work account. Windows 11
Sometimes, Teams will log me out of my session and I have to log back in via SSO and OTP.
Most of the time this happens I get an error after typing in my credentials, then the OTP thats sent to my phone:
-------------------------------------
Page Expired
The page you are trying to access is no longer available.
-------------------------------------
Thats the entire message. Restarting does nothing. Reinstalling does nothing. I have to completely remove teams and all teams cache from my system using a powershell script, then reinstall to get it to work again.
If I only close Teams, then remove Teams cache from the Appdata I still receive this error. Is there a faster way to resolve this than to completely remove and reinstall teams? Or even better, avoid this happening all together?
- Therese_SolimenoModerator
Since the community has not yet responded to your post, you might want to seek assistance with other resources that are focused on tech support:
- Ask your IT manager to open a support case or call Microsoft using the support line you were given. Other options for business subscription admins are listed here:
https://support.serviceshub.microsoft.com/supportforbusiness/create
- Additional tech support is available at support.microsoft.com or Answers.microsoft.com, where authorized Microsoft agents are available to trouble an issue until it’s resolved.