Forum Discussion
Outlook contacts not syncing with Teams, why?
KaiStenberg Please try adding a contact in Outlook with just a name and a phone number. Sign out of Teams desktop manually (top right corner) and back in again. Does it appear under Calls -> Contacts in Teams?
ChristianBergstrom but if I have already lot's of contacts in outlook, who does not appear until I add a company name in outlook eg. Private or the real company name
KaiStenberg That's a fair question. I suppose our environments aren't identical. The Outlook contacts you're adding a company name to already have a phone number? Do you have any contact that's missing a phone number you could test and add a number to? Or just reproduce the scenario I described earlier. It would be interesting to know the outcome.
- A contact that I have in outlook who has a phonenumber and email address but no company name does not appear in Teams under contacts in calls. If I ad in Teams under contacts it does not appear in Outlook.
If would have been nice to have they both synced. 🙂
So as I see it, if you have outlook contacts with phonenumber and email address, without company they don't get synced into Teams contacts 😞KaiStenberg Please try adding a contact in Outlook with just a name and a phone number. Sign out of Teams desktop manually (top right corner) and back in again. Does it appear under Calls -> Contacts in Teams?
Hi again ChristianBergstrom I think I have a conclusion.
Just add a new contact or update an old one and restart Teams and it will show up.
Thanks for pushing me testing different way to figure this out.
Problem solved for now I think. Have a great day and stay safe.