outlook contacts not syncing To Teams

Hello everyone, I did research on this issue and there does not seem to be a solution. we have some users with 4000 Contacts that not sync to Teams. we migrated users from skype for business to ...

microsoft teams

Joel Shuflin

Copper Contributor

Mar 01, 2021

Not everyone used Skype for Business first

pbarnett

Copper Contributor

Jun 10, 2021

Joel Shuflin

For all who will listen, after a 6 month long case with 365 support I finally have a fix to the Outlook/Teams contact sync problem!!! you have to put Teams into 'Public Preview' mode.

First follow link below to make the option available on the teams app:

https://urldefense.proofpoint.com/v2/url?u=https-3A__docs.microsoft.com_en-2Dus_microsoftteams_public-2Dpreview-2Ddoc-2Dupdates&d=DwMGaQ&c=rMypsi2XMCFofe1ap9ofEUX5gM1yzrrx-U6jWPgwRl8&r=3tTVQrzOrrKx5QiBggYtUOXxmVXmEl_ZqMy6mxisxys&m=3CnR06mwHKWmz_w7YFNofNYI2Z4ImEbqnJsMT7ViWHE&s=gB7lXr3TLaArn0-2ZFB-wR5ul5H9Y3zkBVp6D1OtR38&e=

Wait a bit for the policy to propagate to the clients then turn the setting on in the app

Close teams and reopen. Then BOOM!! All contacts will start to sync

KevinVdh
Brass Contributor
Jun 15, 2021
Also issues here, the Teams mobile app does show the contact info, but the desktop client doens't sync. Even after reinstall. Any other way to fix this issue?

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outlook contacts not syncing To Teams

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